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Kelly
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Less than 24 hours after news of the fee began blazing around the Internet, Verizon said it would not charge customers making a one-time bill payment online or by phone.
Call 2011 the year of the successful consumer revolt in the USA.
Skip to next paragraphFirst Netflix and Bank of America backtracked on announced changes their customers didn't like. Now, on the year's final business day, it was Verizon's turn.
Verizon Wireless says it is scrapping plans to institute a $2 fee when customers make a one-time bill payment online or by phone.
The company had framed the new policy as a way to cover transaction costs, but it sparked a storm of criticism, targeting one of the nation's most successful wireless providers.
In the earlier instances, Netflix reneged on a breakup of its Web-streaming and DVD-by-mail lines of business. And Bank of America announced new debit-card fees, only to retract them as customers rebelled.
Can you hear me now, corporate America?
Loud and clear, apparently. At least when consumer unrest might have big implications for the bottom line.
"Verizon Wireless has decided it will not institute the fee for online or telephone single payments," Verizon said in a statement, less than 24 hours after news of the fee began blazing around the Internet. "The company made the decision in response to customer feedback about the plan ...."
The consumer wins are at least loosely related to a broader pattern of activism worldwide. Time magazine recently named "The Protester" as its person of the year.
However, overturning a fee is hardly the same as toppling a government in the Middle East. (And for the record, some businesses are succeeding at raising fees or prices.)
But the recent corporate-backlash incidents symbolize what appears to be an increasingly empowered consumer ? motivated by tight financial times and enabled by the echo chamber of social networks like Facebook and Twitter.
Part of Verizon's strategy behind the $2 fee, Industry analysts say, was to coax more customers into automated monthly payments of their wireless bills, saving transaction costs for the company.
In its statement late Friday, the company sounded as if it will now pursue that goal through something more akin to carrots than sticks.
"We believe the best path forward is to encourage customers to take advantage of the best and most efficient options, eliminating the need to institute the fee at this time,? said Dan Mead, CEO of Verizon Wireless.
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Durbin's debut solo album, "Memories Of A Beautiful Disaster", sold around 28,000 copies in the United States in its first week of release to land at position No. 36 on The Billboard 200 chart.
"Memories Of A Beautiful Disaster" was released on November 21 via Wind-Up Records. The CD includes a guest appearance by Mick Mars of M?TLEY CR?E, as well contributions from songwriters James Michael (SIXX: A.M., M?TLEY CR?E) and Marti Frederiksen (AEROSMITH, BUCKCHERRY, OZZY OSBOURNE), along with Swedish rock band HARDCORE SUPERSTAR.
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Sean Allen
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PYONGYANG, North Korea (AP) - North Korea says it has officially named Kim Jong Un as Supreme Commander of the 1.2 million-strong military.
The North said in a statement early Saturday that Kim Jong Il's son and successor was given the title at a meeting Friday of the Political Bureau of the Central Committee of the Workers' Party of Korea.
The Korean Central News Agency says Kim Jong Un "assumed supreme commandership of the Korean People's Army" according to a will made by Kim Jong Il on Oct. 8.
Kim has received a string of titles from the government and state media in the wake of his father's death on Dec. 17. But the latest announcement gives formal approval to his control of the powerful military.
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What is it with BC and midseason slumps? It seems every year we go through a stretch where it just seems like nothing can go right. Tonight was more of the same as BC fell to Michigan in the GLI semifinals, 4-2.
There were a lot of glaring issues in this game. First, the team didn't show up to play in the first period. BC once again played from behind most of the game - not a formula for winning hockey. Michigan scored early, just a minute and a half into the game, to go up 1-0, and scored again on a 5 on 3 late in the period to head into the locker room 2-0.
BC thought it would be a good idea to show up for the 2nd, and show up they did. In what was, for the most part, an absolutely sparkling period for the Eagles, BC roared back to tie the game. First, on easily the best shift of the game, BC managed to get the puck in the net after a full minute or two of possession in the Michigan zone. The Wolverines were completely gassed by the time the rubber hit the twine, and those on the ice were only too happy to take a seat. A few minutes later, BC got the equalizer on a power play.
Unfortunately, late in the third period, Michigan scored on a 2 on 1 break completely against the run of play to retake the lead for good at 3-2. The Wolverines iced it with an empty netter in the third.
Those odd-man rushes were really the story of the game. It's partially a product of BC's up-tempo style of play, but it just seemed like Michigan had a 2 on 1 or a clean breakaway every minute or two of this game. It was a theme all night and was the primary reason we lost the game. The biggest goals of the game - the first and third ones - were both the result of Michigan 2 on 1s.
Aside from those goals and the goal Michigan scored on the two-man advantage, Billett was superb. I know, I know, it's a classic "other than those two times he wasn't good, he was really good." But the fact of the matter is, without Billett in net, BC probably loses this game by a lot more. His rebounds were also much improved - much, much improved - though the second goal was a direct result of a bad rebound bouncing two feet from the goal line in the blue of the crease... *Facepalm*.
Less seasoned BC fans might start to get worried about the team right now, going 4-6-0 since mid-November, and no one would blame them. It can get frustrating. But this is pretty much par for the course for Boston College. Start out strong, go through a mind-knumbing mid-season stretch where we are frustrated at times and God-awful at others, and then go on a huge 2nd half run. BC actually looked like a national championship team for the first 16 minutes of the 2nd period, so it's clear the talent is there. Also, the addition of Bill Arnold, who is representing the USA in World Juniors, would definitely have helped.
Oh, and by the way... BC is somehow *still* ranked #3 in the pairwise rankings after the loss today.
BC plays Michigan Tech (Really? Michigan Tech?) in the GLI Consolation Game tomorrow afternoon.
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